onPoint - Our primary API server is down – Incident details

All systems operational

Our primary API server is down

Resolved
Major outage
Started 8 months agoLasted about 7 hours

Affected

APIs

Operational from 7:40 PM to 7:40 PM, Major outage from 7:40 PM to 2:15 AM, Partial outage from 7:40 PM to 2:15 AM, Operational from 2:15 AM to 2:15 AM

onPoint API

Operational from 7:40 PM to 7:40 PM, Major outage from 7:40 PM to 2:15 AM, Operational from 2:15 AM to 2:15 AM

Vendr API

Operational from 7:40 PM to 7:40 PM, Partial outage from 7:40 PM to 2:15 AM, Operational from 2:15 AM to 2:15 AM

Primary [US-East]

Operational from 7:40 PM to 7:40 PM, Partial outage from 7:40 PM to 2:15 AM, Operational from 2:15 AM to 2:15 AM

Updates
  • Resolved
    Resolved

    Primary [US-East], onPoint API is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Primary [US-East], onPoint API cannot be accessed at the moment. This incident was created by an automated monitoring service.