onPoint - Our primary API server is down – Incident details

onPoint API experiencing major outage

Our primary API server is down

Investigating
Major outage
Started 2 days ago

Affected

APIs

Major outage from 7:57 PM to 12:00 AM, Partial outage from 7:57 PM to 12:00 AM

onPoint API

Major outage from 7:57 PM to 12:00 AM

Vendr API

Partial outage from 7:57 PM to 12:00 AM

Primary [US-East]

Partial outage from 7:57 PM to 12:00 AM

Updates
  • Investigating
    UTC
    Investigating