onPoint - Our primary API server is down – Incident details

Backup [EU-West] experiencing partial outage

Our primary API server is down

Resolved
Major outage
Started about 1 month agoLasted about 11 hours

Affected

APIs

Operational from 7:53 AM to 7:53 AM, Major outage from 7:53 AM to 7:12 PM, Partial outage from 7:53 AM to 7:12 PM, Operational from 7:12 PM to 7:12 PM

onPoint API

Operational from 7:53 AM to 7:53 AM, Major outage from 7:53 AM to 7:12 PM, Operational from 7:12 PM to 7:12 PM

Vendr API

Operational from 7:53 AM to 7:53 AM, Partial outage from 7:53 AM to 7:12 PM, Operational from 7:12 PM to 7:12 PM

Primary [US-East]

Operational from 7:53 AM to 7:53 AM, Partial outage from 7:53 AM to 7:12 PM, Operational from 7:12 PM to 7:12 PM

Updates
  • Resolved
    Resolved
  • Investigating
    Investigating