onPoint - Our primary API server is down – Incident details

All systems operational

Our primary API server is down

Resolved
Major outage
Started 6 months agoLasted about 10 hours

Affected

APIs

Operational from 3:46 AM to 3:46 AM, Major outage from 3:46 AM to 1:29 PM, Partial outage from 3:46 AM to 1:29 PM, Operational from 1:29 PM to 1:29 PM

onPoint API

Operational from 3:46 AM to 3:46 AM, Major outage from 3:46 AM to 1:29 PM, Operational from 1:29 PM to 1:29 PM

Vendr API

Operational from 3:46 AM to 3:46 AM, Partial outage from 3:46 AM to 1:29 PM, Operational from 1:29 PM to 1:29 PM

Primary [US-East]

Operational from 3:46 AM to 3:46 AM, Partial outage from 3:46 AM to 1:29 PM, Operational from 1:29 PM to 1:29 PM

Updates
  • Resolved
    Resolved

    Primary [US-East], onPoint API is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Primary [US-East], onPoint API cannot be accessed at the moment. This incident was created by an automated monitoring service.